Privacy

1. Introduction

House of Padmavati respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information as described in this policy.

2. Information We Collect

2.1 Personal Information You Provide

When you place an order or create an account, we may collect:

• Full name
• Email address
• Phone number
• Shipping address
• Order details

2.2 Information Collected Automatically

When you visit our website, we automatically collect only the following essential data:

• Authentication tokens (stored in your browser via Supabase) to maintain your session
• Cart and wishlist contents (stored locally in your browser)

We do not use Google Analytics, Microsoft Clarity, Meta Pixel, or any other third-party analytics or tracking services. We do not collect device information, IP addresses, or browsing behaviour for analytics purposes.

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling orders
• Communicating with you about your order
• Providing customer support
• Sending order updates and shipping confirmations
• Improving our website and services
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Third-Party Services We Use

We rely on the following third-party services to operate our website:

• Supabase – hosting, database, and authentication
• Razorpay – payment processing
• Resend – email delivery
• Cloudflare Pages – website hosting and deployment
• Google Fonts – typography (fonts loaded from fonts.googleapis.com and fonts.gstatic.com)

These third-party services have their own privacy policies governing the use of your data. We encourage you to review their policies.

5. Cookies and Local Storage

Our website uses only essential cookies and local storage:

• Authentication tokens (via Supabase) — stored in localStorage to keep you signed in
• Cart contents — stored in localStorage to persist your bag across sessions
• Wishlist contents — stored in localStorage to persist your saved items

We do not use tracking cookies, advertising cookies, or analytics cookies. You can control or clear local storage and cookies through your browser settings. Disabling essential storage may affect the functionality of certain features (such as staying signed in, cart persistence, and wishlist).

6. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (payment processing, shipping, email delivery, hosting)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a business transfer (merger, acquisition, or sale of assets)

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. When no longer needed, your data will be securely deleted or anonymised.

9. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information (you can update your name and phone in your account profile)
• Deletion: Request deletion of your account and personal information by contacting us
• Email Change: Request a change to the email address associated with your account by contacting us
• Opt-Out: Unsubscribe from marketing communications at any time using the unsubscribe link in emails

To exercise any of these rights, contact us at houseofpadmavati@gmail.com.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: